Case Study - PCS vital for single-focus business

For over 61,000 companies registered with Public Contracts Scotland (PCS), the portal is a potential source of new business opportunities and a direct link to the public sector buying community. But for a South Lanarkshire-based kitchen and bathroom installation company, PCS is the primary route to its target market.

Details

Formed in 2001, MCN Ltd, located in Bothwell, works solely with housing associations to install new kitchens and bathrooms for tenants promising minimal inconvenience.

The unique business model, which sees MCN’s tradespeople complete the fit within one day, has proved popular with housing associations because of the limited disruption and high-level of customer satisfaction. 

The business was an early user of PCS when it was launched in 2008 and it now receives regular email alerts notifying it of potential contracts from over 130 housing associations registered on the portal. MCN accounts for 50 percent of its £2.4million annual turnover from contracts won through PCS.

MCN has earned a reputation for reliability with housing associations across the central belt, winning a contract with Bridgewater Housing Association to replace existing bathroom suites.  More recently, it has picked up two new contracts through PCS with Lanarkshire Housing Association and Cube Housing Association.

MCN founder and managing director, Andy Shearer said:

“I founded the business to target a specific part of the bathroom and kitchen market realising the particular requirements of housing associations was not being met. PCS is a vital part of our business – as so many housing associations now use the portal to advertise contracts, we rely on the single point of entry it gives us to business opportunities.

“We have earned a good reputation within the housing association sector – MCN is known to deliver quality solutions without causing inconvenience to tenants. Being based in the central belt and dealing with local housing associations, we can offer a high level of contact and support and be on site whenever needed.”

Douglas Robertson, technical services manager, Bridgewater Housing Association, said:

“PCS is a very important buying tool which ensures that we are advertising contracts as widely as possible and delivering value for money as well as quality for our tenants.”