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Notice Details

Title: Tenant Participation Support and Development Service
Published by: Hebridean Housing Partnership Ltd
Publication Date: 21/04/2017
Deadline Date:
Deadline Time:
Notice Type: Contract Award Notice or Call Off from Framework
Has Documents: No
Abstract: We are currently tendering for a Tenant Participation Support and Development Service for a two year period to commence in May 2017. We are seeking tenders from suitably qualified providers with experience of developing and implementing tenant participation strategies.
We envisage that the resource required would be a 0.5 FTE post working on flexible hours.
Key outputs from the service will include:
• Working with Registered Tenant Organisations (RTO) to increase the variety of opportunities for participation and consultation available to tenants;
• Increasing the willingness and the ability of tenants to engage with HHP on services;
• Increasing the number of RTOs and/or less formal tenant groupings in the islands;
• Increasing the proportion of tenants expressing satisfaction with the opportunities available for participation as recorded in the Tenant Satisfaction Surveys;
• Supplying tenants with the support services that they may require to engage with HHP to improve services;
• Supporting individual tenants and/or groups to participate in Tenant Led Inspections of services;
• Help tenants to engage in HHP and wider island and national consultation activities;
• Assisting HHP teams to engage with tenants; and
• Providing tenants with high quality information in a variety of mediums and to provide training to tenants and employees.
The service provider will ultimately be responsible to HHP for the delivery of the project and for the achievement of targets and outcomes. However, there will be a line of accountability at a local level to RTOs. Developing this local relationship is a very important part of the service to be delivered.

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Hebridean Housing Partnership

Director of Finance & Corporate Services, Creed Court, Willowglen Road, Gleann Seilleach Business Park,

Stornoway

HS1 2QP

UK

Donald Macleod

+44 3001230773

tenders@hebrideanhousing.co.uk

+44 1851707949
www.hebrideanhousing.co.uk

2 Contract Details

2.1

Title

Tenant Participation Support and Development Service

2.2

Description of the contract

We are currently tendering for a Tenant Participation Support and Development Service for a two year period to commence in May 2017. We are seeking tenders from suitably qualified providers with experience of developing and implementing tenant participation strategies.

We envisage that the resource required would be a 0.5 FTE post working on flexible hours.

Key outputs from the service will include:

• Working with Registered Tenant Organisations (RTO) to increase the variety of opportunities for participation and consultation available to tenants;

• Increasing the willingness and the ability of tenants to engage with HHP on services;

• Increasing the number of RTOs and/or less formal tenant groupings in the islands;

• Increasing the proportion of tenants expressing satisfaction with the opportunities available for participation as recorded in the Tenant Satisfaction Surveys;

• Supplying tenants with the support services that they may require to engage with HHP to improve services;

• Supporting individual tenants and/or groups to participate in Tenant Led Inspections of services;

• Help tenants to engage in HHP and wider island and national consultation activities;

• Assisting HHP teams to engage with tenants; and

• Providing tenants with high quality information in a variety of mediums and to provide training to tenants and employees.

The service provider will ultimately be responsible to HHP for the delivery of the project and for the achievement of targets and outcomes. However, there will be a line of accountability at a local level to RTOs. Developing this local relationship is a very important part of the service to be delivered.

2.3

Notice Coding and Classification

159999 other Consultancy
259999 other Housing Management
120 Highlands and Islands

2.4

Estimated Total Value

30000 GBP

3 Procedure

3.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Tpas Scotland

74 - 78 Saltmarket,

Glasgow

G1 5LD

UK



Lesley.Baird@tpasscotland.org.uk

www.tpasscotland.org.uk

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

N/a

5.2

Date of Contract Award

 21-04-2017

5.3

Number of tenders received

1

5.4

Other Information

(SC Ref:492795)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 21-04-2017

Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: tenders@hebrideanhousing.co.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
159999other ConsultancyConsultancy
259999other Housing ManagementHousing Management

Delivery Locations

Delivery Locations
IDDescription
120Highlands and Islands

Document Family

Hide related notices
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Deadline: 03/03/2017
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Authority name: Hebridean Housing Partnership Ltd
APR280707: Tenant Participation Support and Development Service
Publication Date: 21/04/2017
Notice Type: Contract Award Notice or Call Off from Framework
Authority name: Hebridean Housing Partnership Ltd

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